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At Te Mātāpuna Fonterra, inclusion is more than a value—it’s how we work together.
When you're part of this, you’re part of us.  
We believe that when people feel respected, supported, and empowered, they can do their best work and thrive. That’s why we’re committed to creating a workplace where everyone—no matter their background, identity, or experience—feels seen, heard, and valued. Inclusion is woven into our culture, our policies, and the way we connect with each other.

It’s not just something we talk about—it’s something we live.
Workplace Flexibility
We support flexible working arrangements that reflect your needs—whether that’s location, hours, or life stage. We welcome open conversations and adapt as your needs evolve.
Equal Opportunity and Diversity
Our commitment goes beyond our Co-op. We expect our suppliers and partners to uphold the same standards—promoting fairness and inclusivity across our ecosystem.
Gender Pay Equity
We ensure no unexplained gender pay gaps exist for the same role. This is embedded in our collective agreements and supported by independent market data for salaried roles.
Hiring Locally
We invest in local talent. In our main locations, locals make up at least two-thirds of our teams—strengthening our connection to the communities we serve.
Human Rights
Fonterra’s approach prioritises the rights and protections of our employees around the world. In 2014 we adopted ISO26000 and continue to adhere and build on the principles of a socially responsible organisation.
Inclusive Recruitment Practices
We want everyone to feel welcome when applying for a job with us. 

Our recruitment process is fair and open to people from all backgrounds.
  • We write job ads using clear, inclusive language.
  • We don’t ask for salary history, so everyone starts on equal ground.
  • We offer support if you need adjustments during the process—just let us know.
  • We focus on your potential, not just your past experience.
  • Our interview guides and templates are designed to reduce bias.
  • We aim for diverse interview panels and fair representation.
  • We support local hiring and celebrate different cultures and communities.

We’re always learning and improving to make sure our hiring is inclusive and respectful for everyone.
We achieved our FY24 Gender Target
40:40:20 representation in global senior leadership
  • 40.1% female representation in senior leadership

  • Up from 39.5% in FY23 and 37.6% in FY22

This milestone reflects our commitment to gender equity and inclusive leadership.
Supportive Policies and Practices
We have implemented a range of policies and practices designed to support our diverse workforce. These include:
Anti-Discrimination and Harassment Policies
We have strict policies in place to prevent discrimination and harassment in the workplace. These policies are regularly reviewed and updated to ensure they remain effective and relevant.
Training and Awareness Programs
We offer training programs to educate our employees about diversity, equity, and inclusion. These programs help raise awareness and promote understanding, creating a more inclusive workplace culture.
Employee Resource Groups
We support various employee resource groups that provide a platform for employees to connect, share experiences, and advocate for positive change. These groups play a crucial role in fostering a sense of belonging and community within Fonterra.
Inclusive Facilities to Support Your Wellbeing
We are committed to fostering an inclusive and supportive work environment. 
As part of our DEI initiatives, we are pleased to offer on-site parental and prayer room facilities at several of our global office locations. 
These facilities are currently available in:
  • Australia: Melbourne, Adelaide
  • China: Shanghai, Beijing, Wuhan, Qingdao
  • Hong Kong: Kowloon
  • Indonesia: Jakarta
  • Japan: Tokyo
  • Malaysia: Shah Alam
  • Mexico: Mexico City
  • Netherlands: Amsterdam
  • New Zealand: Hamilton, Auckland
  • Philippines: Taguig, Manila
  • Singapore: Singapore
  • South Korea: Seoul
  • Thailand: Bangkok
  • United Arab Emirates: Dubai
  • United States: Chicago
  • Vietnam: Ho Chi Minh City

Measuring and Reporting Progress
We hold ourselves accountable and are committed to transparency and accountability in our diversity and inclusion efforts. 
We regularly measure and report on our progress, using data to inform our strategies and ensure we are meeting our goals. This ongoing evaluation helps us identify areas for improvement and celebrate our successes.