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People Solutions Manager

Job Name
People Solutions Manager

General Information

Date Published
13-Apr-2026
Advertising Ends
19-Apr-2026
ID#
15380
Role Type
HR
Work Type
Permanent Full-Time
Workplace Type
Hybrid
Country
New Zealand
Location
Auckland, Hamilton & North Waikato

Position Description

Our Co-operative

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us
At Fonterra, we want everyone to feel they can be themselves. 

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. 

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Mō tēnei tūranga | About the Opportunity
    
As the People Solutions Manager, you will provide strategic and operational leadership as you support three portfolio teams within our People Solutions team, the Contracts & Onboarding team, Leave, Pay and Policy team and the Systems and Reporting team who are dedicated to providing high quality and timely support as they strive for best-in-class service delivery in a clear and simplified way. 

With the customer experience and continuous improvement at the forefront, you contribute to the design, development, and execution of the People Solutions roadmap as you work collaboratively across the Co-op. You will also get the opportunity to:  

  • Be a Leader of Leaders, supporting the People Solutions Leads to build and develop their teams with the ultimate accountability of service performance. 
  • Contribute to the overall success of People Solutions as a critical component of our P&C Operating Model
  • Lead technology improvement focused on simplication and customer experience within core P&C processes.

Mōu | About You
    
This is a fast-paced and varied environment, and we’re looking for someone who can lead teams to successfully deliver operational P&C services to the business.  As someone with a broad HR, shared service and/or customer centric background, you will be able to lift performance and drive engagement all while delivering on our business needs.   

You are an excellent communicator who is trusted and credible at all levels of the business as you partner and influence in a clear and compelling way. With a future focused mindset, you will have the courage to challenge the status quo and bring a diversity of thought as you continuously transform and improve processes. 

Ideally you will bring: 

  • Experience leading large and diverse teams
  • Demonstrable experience within a Shared Service Model, ideally within HR
  • Experience in, or desire to work in a system, pay and contract generation focused role  
  • Understand of union relations would be ideal, specifically the operationalization of agreements into reality
  • Strong systems understanding, ability to quickly identify opportunities and solution with the team to create improvements
  • Strong interpersonal skills with an ability to develop and maintain relationships with stakeholders

Ngā Aura | Our Values 
At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Tā mātou oati | Our Commitment to You 
We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

  • Fair and equitable pay
  • Health and well-being programs (medical, mental health support)
  • Professional development opportunities
  • Career growth support
  • Work-life balance options (flexible/hybrid working where possible)
  • Employee recognition
  • Support for community involvement and cultural connection
To learn more, visit Fonterra Careers

Ngā Mahi | A Career of Opportunities
At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us
Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together. 

You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.
Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. 

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions). 

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth. 

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou. 

Applications close at midnight on Sunday 19th April