Senior Sales Specialist - Invercargill
General Information
Position Description
At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.
So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.
You can learn more about Farm Source here
Responsibilities will include (but are not limited to):
- Deliver high levels of customer service and experience.
- Compel and persuade towards Fonterra Farm Source’s solutions.
- Maintain strong and collaborative relationships with the wider Fonterra Farm Source team for the benefit of our farmers.
- Possess and put into practice a general knowledge of our product range (including features, usage and benefits) and service offering. With in-depth knowledge in at least one category.
- Understand the seasonal operations of farming and how these impact on the farmer’s business and on our business
- Ensure high visual merchandising standards are maintained and that stock is grouped, displayed, and priced correctly in accordance with the company guidelines.
- Order stock for allocated product categories to meet seasonal demand and to comply with inventory level expectations.
- Demonstrate purchasing/sales planning to meet budget.
- Process all incoming stock accurately, and ensure it is ready for shelving as early as possible
Other success enablers include;
- Experience in a sales role - Minimum of two years
- Customer service experience
- Proven organisational abilities and the ability to work autonomously
- Excellent time management and problem-solving abilities
- Retail experience would be advantageous
- Physical capability to safely perform manual handling of products, store fixture and display merchandising, and other physical requirements of the role
- Fair and equitable pay
- Health and well-being programs (medical, mental health support)
- Professional development opportunities
- Career growth support
- Work-life balance options (flexible/hybrid working where possible)
- Employee recognition
- Support for community involvement and cultural connection