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Key Account Manager

General Information

Date Published
16-Sep-2025
Advertising Ends
30-Sep-2025
ID#
13016
Role Type
Sales
Work Type
Fixed-Term Full-Time
Workplace Type
Hybrid
Country
New Zealand
Location
Auckland

Position Description

  • A 12-month fixed-term opportunity for an experienced Key Account Manager to drive commercial success
  • Take full ownership of key categories and customer relationships
  • Join a high-performing, values-led team that celebrates success together

Our Co-operative
Fonterra’s strength is in the collective | Te Mātāpuna toa takitini 
We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Since our beginnings, collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in New Zealand and around the world. 

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk. 

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

About us | Ko wai mātou
Fonterra Oceania is our newly formed entity that merges the Fonterra Brands New Zealand (FBNZ) and Fonterra Australia operations, aimed at enhancing our competitive position in the trans-Tasman dairy market. The integration of Fonterra Brands New Zealand (FBNZ) and Fonterra Australia builds on similarities to outperform the competition, create scale and synergies, and will strengthen our competitive edge. This role will join a team that helps to build an even stronger trans-Tasman dairy business with reach across Oceania and beyond.

About the opportunity | Te whiwhinga mahi
This 12-month fixed term contract is a fantastic opportunity to make an immediate impact by owning key grocery categories and customer relationships, while contributing to strategic planning and commercial outcomes. You’ll be part of a collaborative team that values autonomy, supports each other, and celebrates wins together. Reporting to the Senior Key Account Manager, you will:

  • Take ownership of key categories and customer relationships with confidence
  • Lead strategic account planning, forecasting, and commercial initiatives
  • Collaborate cross-functionally with demand planning, sales, and marketing teams
  • Present category reviews and growth opportunities to customers
  • Drive forecasting accuracy and manage invoice processing workflows
  • Contribute to cross-functional projects that align with business priorities

About you | Ko wai koe
You’re an experienced Key Account Manager with a background in grocery and a passion for delivering results. You’re ready to hit the ground running, take ownership, and contribute meaningfully to a fast-paced, supportive team. In addition to your commercial acumen, you will bring:

  • Proven experience in grocery account management
  • A collaborative, team-first mindset with strong stakeholder engagement skills
  • Strategic thinking and the ability to translate insights into action
  • Confidence in using data to inform decisions and drive growth
  • Resilience, adaptability, and a proactive approach to challenges
  • A strong alignment with our team values and culture

Are you excited about this opportunity but may only meet some requirements?  
At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.

The benefits of life at Fonterra | Te ora i Fonterra 
Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location. 
 
To learn more, visit Fonterra Careers

Our Co-operative is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come join our whānau and let’s solve for better, together. You, me, us together.