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Quality Coordinator

General Information

Date Published
25-Aug-2025
Advertising Ends
02-Oct-2025
ID#
13170
Role Type
Quality & Safety
Work Type
Permanent Full-Time
Workplace Type
On-site
Country
Australia
Location
Eastern Victoria

Position Description

We are Fonterra, one of the world's largest dairy nutrition companies. Here in Australia, we collect milk from Aussie Farmers across Victoria and Tasmania, and our manufacturing sites turn this into the dairy foods you know and love in our supermarkets, including Perfect Italiano™, Mainland™, Western Star™, and Bega™. We also sell dairy ingredients to many of the world's leading food companies and partner with food services businesses across the country to get dairy foods into chefs' hands.

As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in Australia and around the world. 

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.  

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions. 

About Us

Located in Gippsland, our Darnum site is a vital part of Fonterra’s global network, producing high-value dairy ingredients for both domestic and international markets. Operating under rigorous quality and compliance standards, Darnum is known for its excellence in food safety and regulatory integrity.

About the Role

As our Quality & Compliance Coordinator, you’ll be instrumental in ensuring our operations meet both internal and external compliance requirements. You’ll manage documentation, support audits, and champion continuous improvement across our quality systems.

Key Responsibilities:

  • Maintain and update quality documentation including SOPs, manuals, and compliance records
  • Ensure alignment with regulatory standards (e.g. FSANZ, export requirements) and internal policies
  • Lead and support internal audits and prepare for external inspections
  • Administer document control systems including versioning, distribution, and archiving
  • Collaborate with cross-functional teams to embed compliance into daily operations
  • Train staff on compliance procedures and the importance of accurate documentation
  • Support continuous improvement initiatives with a compliance focus
  • Conduct laboratory and inline equipment calibration, monitoring, and operation (daily/periodic maintenance, adjustment, method and operator proficiency)
  • Perform routine and non-routine environmental sampling, monitoring, investigation, review, and reporting (including CB Serotype systems maintenance and reporting)
  • Prepare monthly/periodic reports (Pathogen, Routine and Non-routine Environmental)
  • Monitor CCP records and verify operational quality elements for product clearance
  • Assist with internal systems auditing and reporting
  • Support document control and other compliance responsibilities
  • Provide relief coverage across all Quality Coordinator roles as needed

About You

You’re a detail-oriented professional with a solid understanding of food safety, regulatory compliance, and quality systems. You thrive in structured environments and enjoy working collaboratively to uphold high standards.

You’ll bring:

  • Experience in quality or compliance roles within food or dairy manufacturing
  • Strong knowledge of food safety principles and regulatory frameworks
  • Excellent communication and interpersonal skills
  • Proven ability to manage documentation and support audit processes
  • High attention to detail and strong organizational skills
  • Familiarity with quality systems such as HACCP, GMP, and ISO standards
Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities. 

Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities. 

The benefits of life at Fonterra

Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location. 

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.  

Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.