Farmer Support and Relationship Advisor

General Information

Date Published

01-Jul-2025

Advertising Ends

15-Jul-2025

ID#

12425

Role Type

Farming

Work Type

Permanent Full-Time

Workplace Type

Hybrid

Country

New Zealand

Location

Canterbury, Otago

Position Description

Whāia tō ara whakamua i konei | Where to next? Imagine tomorrow—here at Fonterra

Here at Te Mātāpuna Fonterra, we believe in nurturing talent and providing opportunities for growth. If you’re applying for the next step in your career journey here at Fonterra, then you’ve come to the right place.

Whether you’re looking to deepen your expertise, broaden your horizons, or take on a new challenge, we’re here to support your progress. We’ll help you bring your best and be at your best—because your growth is our growth.

Mō tēnei tūranga | About the opportunity

We are looking for an individual to fill the role of Farmer Support and Relationship Advisor in the South Canterbury/North Otago region. The FSRA is the go to person for operational help for farmers so this is a great opportunity for someone wanting to broaden their skills in day-to-day on farm support. This role leverages the full offering of the co-operative and proactively engages with our shareholders.

Responsibilities include managing farms within your region for Farm Dairy Assessment preparedness, Co-Operative Difference support and other operational tasks our farmers contend with. The ability to relate with farmer shareholders and work alongside them to understand Fonterra tools, apps and programmes will be key. You will need to be excellent at building strong relationships with our farmers, our team and other key internal stakeholders.

He kupu mō mātou | About us

At Farm Source, we love kiwi dairy farmers and think they’re pretty awesome. For generations they have relied on hard work, ingenuity, and each other, to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, our team is driven by the same co-operative spirit that our farmers and their communities share. We make farming easier so farmers can continue to concentrate on what they do best – producing high quality New Zealand milk in the most sustainable way.

This means growing and supporting the right people – people with plenty of roll-your-sleeves up energy to rise to the challenge. Whether you’re on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you’ll be getting the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

Mōu | About you

You must be highly organised, proactive, bring second-to-none communication skills and an ability to effectively engage with people from all parts of the industry. You will need to be resilient, able to negotiate tricky situations and stakeholders, and have excellent attention to detail. Naturally curious and passionate about the agriculture space, your customer focused approach and ability to build rapport quickly will help you succeed in this rewarding role

Ideally, you will have:

Excellent relationship and stakeholder engagement skills;
Excellent ability to work in cross-functional teams;
Strong planning skills and a demonstrated high level of resilience; and
A good understanding of Farm Source policies, procedures and systems.
A good understanding of CRM systems and digital tools
Based in Christchurch

Ngā Uara | Our Values

We live our values every day—Good Together, Better Every Day, and Every Drop Counts. They are for everyone and guide how we show up for each other, our farmers, and our communities.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter.

We ensure fair participation, allowing you to be at your best.

Tātou, tātou.

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Fonterra Home Page

General Information

Position Description