Position Description
Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us
At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.
Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.
Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.
He kupu mō mātou | About us
Our People and Culture team at Fonterra is at the forefront of a transformation, revolutionising service delivery for our employees worldwide. With innovative thinking, advanced tech, and a firm commitment to customer service, we're unlocking new solutions and creating exciting career opportunities. We're changing the game with people-centric solutions, and we're proud.
On-Site Facilities Supporting Inclusion
We are proud to offer on-site parental and prayer room facilities in our Auckland and Hamilton locations. This reflects our commitment to fostering an inclusive and supportive work environment.
Mō tēnei tūranga | About the opportunity
We’re building a new Capability Design team that helps people do their best work—by creating learning experiences that are practical, engaging, and drive real-world performance.
As a Senior Learning Designer, you’ll take ownership of the end-to-end design process—from guiding discovery and shaping the learning approach, to managing development and ensuring high-quality delivery.
This is a senior role with a strong project leadership focus. You’ll facilitate the design process and coordinate the day-to-day collaboration of cross-functional teams - learning designers, digital designers, and external partners. You’ll also engage with stakeholders across the business and collaborate closely with our consulting and delivery teams to ensure solutions hit the mark.
Beyond project work, you’ll also mentor and support other team members, helping to build team capability and promote consistent design practice. Whether you're designing interactive learning experiences or practical support resources, your work will reflect a deep understanding of user needs and business context, and contribute to the continuous improvement of learning across the organisation.
Mōu | About you
You’re an experienced learning design professional with a relevant qualification in adult learning, education, psychology, or a related field—designing learning that drives performance and behaviour change. With a background in large organisations or complex environments, you’re confident leading large-scale design projects and managing multiple stakeholders.
You bring deep expertise in instructional design and a practical understanding of behavioural science, design thinking, and user-centred approaches. Agile ways of working come naturally to you, and you’re comfortable navigating ambiguity to create clear, effective solutions.
As a mentor and collaborator, you support the growth of others and contribute to team capability uplift. You’re also confident using tools like Microsoft apps and authoring platforms to bring learning experiences to life—always with a focus on quality, relevance, and impact.
Ngā Uara | Our Values
At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience.
These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.
Discover how your values align with ours by taking our Values Quiz here.
Tā mātou oati | Our Commitment to You
We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:
- Fair and equitable pay
- Health and well-being programs (medical, mental health support)
- Professional development opportunities
- Career growth support
- Work-life balance options (flexible/hybrid working where possible)
- Parental leave support
- Employee recognition
- Support for community involvement and cultural connection
To learn more, visit Fonterra Careers
Ngā Mahi | A Career of Opportunities
At Te Mātāpuna Fonterra, be inspired by purpose and guided by our principles and values.
Create goodness for generations and make a global impact at a local level.
As part of our Co-operative, be an everyday creator, imagining what Fonterra, dairy, and you can be here.
Tātou Tātou | Join Us
Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.
You, me, us together, Tātou, tātou.
He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.
Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.
We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).
Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth.