• Minimum 5 years of P&C or HR Business Partner experience
• Knowledge of HR management concepts, talent management, workforce planning, performance management, L&D and employee relations

About the opportunity

Fonterra is seeking an experienced, driven, and passionate People and Culture (P&C) Business Partner to join our business in Malaysia. Based at our Head office and reporting to the HR Director, the role ensures that people processes, programs and systems are aligned to the Business Unit (BU), Region or Market strategy and business outcomes as well as with the overall direction of the People & Culture function.

Accountabilities

• Fosters a positive organisational culture through the implementation of initiatives focused on employee engagement, High-Performance Teams (HPT). Coaching and nurturing a conducive work environment that supports growth and success.
• Works with people leaders on change interventions, facilitating organisation design and process outcomes that ensure functions are well positioned to deliver against strategic priorities.
• Partners with the Global/Regional Team to ensure people are a priority of every decision and to strategically challenge and stretch the teams’ thinking.
• In collaboration with our global P&C Centres of Excellence based in New Zealand, contributes to the design of the core P&C value drivers that support the business strategy outcomes. Is an agile contributor to projects seeking to solve the most pressing P&C issues of the day.
• Ensures that People Leaders are clear on the role and contribution of each element of the P&C Operating Model and use each appropriately. Acts as an advocate for the use of Āwhina (our internal self-help platform) and champions the role of the People Solutions teams (our front-line P&C support).
• When required, is the point of escalation from the People Solutions team of the more complex ER/IR cases, those that require particular local context and risk management.
• Builds and sustains effective working relationships with labour unions. Interprets, implements, and monitors adherence and compliance with Country / Industrial Legislation. Facilitates conflict resolution and disputes always ensuring effective communication.

About You

We are seeking a dynamic individual to join our team—someone with broad experience, adaptability, and a strong willingness to learn and understand the complexities of our organization. The ideal candidate will be proactive, thrive in a fast-paced and dynamic environment, and be eager to make a meaningful impact on the business.

Success in this role will require exceptional engagement, relationship management, and influencing skills, paired with highly developed communication abilities and a "customer-first" mindset. You should be able to build trust quickly, embrace change, and confidently navigate challenging conversations.

You will also have:

• A broad working knowledge of generalist HR processes, ideally gained within a large, global and complex organisations
• Knowledge of HR management concepts & practices, talent management, workforce planning, performance management, L&D and Malaysian labour law
• Ability to design and deliver people programs and initiatives with effective project management, planning and organisational skills
• Ability to communicate and build partnerships with all levels of management and employees
• This is a truly exciting opportunity for an experienced P&C Professional (5 years +) to join our global organisation, work within a team of like-minded professionals, and be exposed to innovative projects and genuine career development opportunities!

About us

Fonterra is a global nutrition company owned by around 9,000 farming families across Australia and New Zealand. Our New Zealand-made dairy products are enjoyed in 140 markets across the globe. Our products are loved by people for their balanced nutrition, quality craftsmanship and sheer indulgence.

With more than 150 offices and sites around the world, Fonterra can offer a great range of career pathways across our business. At Fonterra, diversity, inclusion, and flexibility are a big part of our business, and with a collaborative culture, inspiring leaders and passionate people, this is a great place to work.

Why Join Us

‘Here for you’. It’s a simple but remarkably powerful statement. Three syllables that speak volumes – showing you’re here to listen, here to care and here to help find solutions. For the Fonterra People Solutions team, being ‘here for you’ is what unites, drives and inspires us. It’s the promise we make to our 20,000+ global Fonterra team; using smart tech and tailored service to answer questions, solve problems and unlock solutions. And the same intent applies to each and every one of our People Solutions team. Join us, and you’ll fast discover we are ‘here for you’ too - here with support, respect, empowerment and enablement to be at your best, to grow your career and truly enjoy what you do.

We’re on the cusp of something special – something transformational in terms of service delivery for Fonterra employees, and for the careers of those who are part of our People Solutions journey. So, if you’re ready to discover how we will ‘here for you’, with the support and opportunities you deserve, get in touch today!