Role Purpose

• Reporting to the Area Nutritional Manager, this role represents Fonterra by ensuring Health Care Professionals (HCPs) are effectively engaged through product detailing and presentations. You will update customers with the latest nutrition science and product information, securing medical endorsements for Fonterra products. This contributes to demand generation, driving product uptake.
• The role will be based in Johor Bahru.

Key Responsibilities

• Conduct planned calls targeting key HCPs according to the frequency outlined in the Key Performance Indicators (KPIs) to ensure optimal coverage with cost and time efficiency.
• Support and implement all activities outlined by the Medical Sales Team.
• Maintain up-to-date reporting on targeted HCPs, including recommendation patterns and other relevant details.
• Accurately report monthly expenses as prescribed.
• Submit all required reports within the set timeframes.
• Identify potential hospitals, confinement homes, and clinics for milk rotations and/or product recommendations, securing them as planned in the objectives.
• Ensure the distribution and effective use of professional goods and promotional materials to hospitals, confinement homes, and clinics under your care. Periodically check these items to ensure they are being utilized by HCPs.
• Organize and participate in medical congresses, health exhibitions, and public forums, either organized by medical societies or the company, to create awareness and obtain endorsements from HCPs.
• Possess in-depth knowledge of and comply with company policies and practices as outlined in the company handbook and training manual.

Skills And Experience

We are looking for applicants with:

• A background in nutrition or science is essential. Qualifications in Nutrition, Dietetics, or Bachelor of Science will be an added advantage.
• At least 2 years of relevant experience in sales, nutrition, or science.
• A proven track record in problem-solving, sales, negotiation, and influencing.
• Excellent organizational, interpersonal, and communication skills.
• Strong business acumen and stakeholder relationship skills.
• A positive and inquisitive attitude, with a passion for challenges.
• Proficiency in English, with Bahasa and/or Mandarin being an added advantage.
• Must be based in Johor Bahru.

Our Story

Fonterra Cooperative Group is a farmer owned co-operative dairy company and the world’s largest dairy exporter. Our New Zealand-made dairy products are enjoyed in 140 markets across the globe. Our products are loved by people for their balanced nutrition, quality craftsmanship and sheer indulgence. Anlene™, Anchor™, Anmum™, are among the best known dairy brands in Asia and the rest of the world. With more than 150 offices and sites around the world, Fonterra can offer a great range of career pathways across our business.