Capability Deployment & Delivery Lead

Job Name

General Information

Date Published

18-Aug-2025

Advertising Ends

28-Aug-2025

ID#

13122

Role Type

Work Type

Permanent Full-Time

Workplace Type

Hybrid

Country

New Zealand

Location

Auckland, Hamilton & North Waikato

Position Description

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Mō tēnei tūranga | About the opportunity

We’re building a new Capability Deployment & Delivery team focused on delivering impactful learning solutions, emphasising self-service to create a seamless and engaging learner experience across the Co-op.

As our Capability Deployment & Delivery Lead, you’ll be at the heart of bringing high-quality learning to life.

Leading a centralised team, you’ll ensure learning and capability initiatives are deployed smoothly, consistently, and professionally across the business. From coordinating operational support to streamlining processes and leveraging digital tools, you’ll play a pivotal role in shaping how our people learn and grow.

This is a hands-on key leadership role where operational excellence meets continuous improvement. You’ll be responsible for driving service standards, and ensuring every learner and stakeholder has a positive experience.

If you’re passionate about enabling scalable, repeatable, and impactful learning delivery - and love the idea of making things run like clockwork - this could be your next big move.

Mōu | About you

You’re a natural leader with a knack for operational delivery and a deep understanding of learning and development. You thrive in environments where you can simplify, standardise, and improve — and you know how to bring people along for the journey.

Here’s what you’ll bring to the table:

Proven experience leading high-performing teams with a focus on coaching and mentoring a centralised team
Strong grasp of learning deployment and delivery operations , processes and service excellence
Excellent communication and relationship-building skills across diverse stakeholder groups
A sharp eye for process improvement, with experience in automation and simplification
Data-driven mindset, using insights to inform decisions and enhance learner experience
System savvy with working knowledge of learning management systems and platforms to support efficient delivery
Skilled at juggling multiple initiatives and ensuring timely, coordinated execution
Collaborative spirit, with a track record of working across diverse stakeholder groups

You’re not just about getting things done - you’re about getting them done better, together.

Ngā Uara | Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience.

These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

Discover how your values align with ours by taking our Values Quiz.

Tā mātou oati | Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

Fair and equitable pay
Health and well-being programs (medical, mental health support)
Professional development opportunities
Career growth support
Work-life balance options (flexible/hybrid working where possible)
Parental leave support
Employee recognition
Support for community involvement and cultural connection

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, be inspired by purpose and guided by our principles and values.

Create goodness for generations and make a global impact at a local level.

As part of our Co-operative, be an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth.

If you face accessibility issues or need reasonable accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best.

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General Information

Position Description