Capability Coordinator

General Information

Date Published

12-Aug-2025

Advertising Ends

28-Aug-2025

ID#

12914

Role Type

Work Type

Permanent Full-Time

Workplace Type

Hybrid

Country

New Zealand

Location

Flexible Location - NZ, Auckland, Hamilton & North Waikato

Position Description

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Mō tēnei tūranga | About the opportunity

We’re building a new Capability Deployment & Delivery team focused on delivering impactful learning solutions, emphasising self-service to create a seamless and engaging learner experience across the Co-op.

As a Capability Coordinator, you’ll play a central role in deploying and delivering capability initiatives across the Co-op. You’ll manage end-to-end coordination, ensuring everything is executed efficiently, delivered on time, and maintained with a strong focus on quality.

You’ll be the main point of contact for all learning and capability-related queries, providing exceptional service and resolving issues with professionalism and care. You’ll use learning technologies, particularly the Learning Management System (LMS), to support a seamless and engaging learner experience, while continuously looking for ways to improve delivery through smarter processes and customer feedback.

This role calls for someone who can confidently manage competing priorities, make sound decisions, and build strong working relationships with internal teams and external vendors to ensure successful outcomes.

Mōu | About you

You’re a highly organised coordinator with experience managing learning or event deployments across multiple initiatives. Your attention to detail, time management, and ability to juggle priorities make you a reliable go-to in fast-paced environments. You’re system-savvy, comfortable working across platforms, ideally SuccessFactors and ServiceNow, as well as MS Office applications.

Your communication skills both written and verbal are a strength, helping you engage confidently with stakeholders and resolve queries with professionalism. You build strong working relationships across teams and vendors, and you’re skilled at troubleshooting and delivering exceptional service, even in high-volume or complex situations.

You thrive in collaborative environments and have a track record of identifying and contributing to process improvements and project delivery.

Ngā Uara | Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience.

These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

Discover how your values align with ours by taking our Values Quiz.

Tā mātou oati | Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

Fair and equitable pay
Health and well-being programs (medical, mental health support)
Professional development opportunities
Career growth support
Work-life balance options (flexible/hybrid working where possible)
Parental leave support
Employee recognition
Support for community involvement and cultural connection

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, be inspired by purpose and guided by our principles and values.

Create goodness for generations and make a global impact at a local level.

As part of our Co-operative, be an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth.

If you face accessibility issues or need reasonable accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Fonterra Home Page

Fonterra Home Page

General Information

Position Description