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Credit Officer

Contract Type:  Full-time Permanent
City:  Hamilton
Country/Region:  NZ
Date Posted:  23-Sep-2021
Req ID:  5202


  • Take ownership for Fonterra’s internal and external South East Asia customers
  • Talk to us about your flexible working arrangements
  • Urgent requirements for Bahasa Malay


About Us


We are a proud New Zealand Co-operative built by generations of farming whānau. We believe nutritious food is essential to sustain people today, and for future generations to thrive, which is why we challenge ourselves to find new ways to bring our dairy goodness to people around the world.  


Fonterra’s global and centralized shared services team, the Global Business Services (GBS) located in Hamilton is the key business unit bringing together work related financial and HR transactions such as accounts payable and receivables, operational buyers, cash management, master data management, payroll, HR transactions, accounting services, capital projects and fixed assets in to a centralized function

We have a great opportunity available to be a vital part of Global Business Services (GBS) in which you will be dealing with credit management of internal and external customer accounts across Fonterra’s South East Asian customers. 


Some of the things you will be doing are:


  • Receipt and allocate customer payments
  • Evaluate, assess and establish lines of credit for customer
  • Provide Debtors Reporting, insights and action plans
  • Support facilitation of credit committee requirements
  • Proactively investigate and resolve any customer issues


This is a 12 month fixed term contract based in Hamilton. We are open to  working remotely - with some travel to Hamilton required.


About You


We’re looking experienced Credit Controllers who have business-standard Bahasa Malay language experience. You’ll have outstanding communication and stakeholder engagement skills and can build and sustain great working relationships with a wide variety of people. A high attention to detail will ensure you’re able to manage multiple priorities quickly and accurately. 


In addition to the essential points above, you will really stand out if you have some of the below:


  • Credit control or AR experience 
  • Proven track record in providing great customer experiences
  • SAP / JDE / Systems experience
  • Have worked in a large complex business 



 Our Story


Whanaungatanga, our Co-operative spirit gives us all a common strength and purpose. Manaakitanga is how we care for all our people who are at the heart of what we do, we want our farmers, employees, customers and communities to thrive. Kaitiakitanga, ensures we take care of the land. We are committed to farming in a way that regenerates our farms and environment for future generations. 

Whakaohooho constantly inspires ourselves and each other with great career development opportunities and benefits. We enable flexibility and balance to suit everyone’s lifestyles and choices.  


Our Co-operative is a place where everyone can be themselves, feel empowered to do their best. 

Sound good to you? Come join our whānau. You, me, Us Together Tᾱtou tᾱtou.