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Concur Specialist

General Information

Date Published
24-Apr-2026
Advertising Ends
19-Jun-2026
ID#
15459
Role Type
Accounting & Commercial
Work Type
Permanent Full-Time
Workplace Type
Hybrid
Country
Australia
Location
Melbourne & Southern Victoria

Position Description

About Lactalis-Mainland Dairy

Mainland Dairy, the business formerly known as Fonterra’s global Consumer and associated businesses, is now part of the Lactalis Group and known as Lactalis-Mainland Dairy.

Lactalis is a French family-owned business founded in Laval in 1933. Today, it is the world’s leading dairy group, present in 50 countries employing around 85,500 people. It is home to some of the world’s best known global and international dairy brands, including Président, Galbani and Parmalat, and local brands including Pauls, OAK, and Cracker Barrel in Australia.

Lactalis-Mainland Dairy is a team of more than 4,300 employees, operating 16 manufacturing sites across Oceania, Southeast Asia, South Asia and the Middle East. We make well-loved brands including Perfect Italiano, Mainland, and Western Star.

Our passionate and talented team is committed to nurturing the future, unlocking new opportunities, and fostering innovation in nutrition and food.

The Opportunity

Reporting to the Source to Pay Manager, the Concur Specialist is responsible for the end to end administration, governance and continuous improvement of the corporate credit card and expense management framework.

This role plays a key part in ensuring strong financial controls, policy compliance and an efficient, user focused experience for employees across the business. You will also work closely with offshore service providers, financial institutions and internal stakeholders to support accurate processing, risk mitigation and reporting.

In this role, you will:

  • Manage the end to end corporate card and expense administration lifecycle, including card issuance, cancellations, reimbursements and policy adherence
  • Ensure compliance with company policies, financial controls and governance frameworks by reviewing transactions and identifying exceptions or discrepancies
  • Coordinate with offshore service providers to ensure timely reconciliations, accurate processing and clear escalation of issues
  • Produce and review reports and insights to support governance, risk management and decision making
  • Act as a subject matter expert for corporate card and expense policies, providing guidance and support to employees
  • Liaise with banks, card providers and internal finance teams to resolve card related issues and improve service outcomes
  • Monitor card activity for fraud or misuse and implement corrective actions where required
  • Identify opportunities to enhance systems, processes and policies to improve efficiency, compliance and user experience

About You

You are a detail oriented finance professional with a strong understanding of corporate card programs, expense management and financial controls. You enjoy working in a structured environment while also contributing ideas to improve processes and service delivery.

To succeed in this role, you’ll ideally bring:

  • Experience in corporate card administration, accounts payable or finance operations
  • Working knowledge of expense management systems (Concur experience is essential) and reconciliation processes
  • Understanding of compliance requirements, financial governance and fraud prevention practices
  • Strong stakeholder management skills, including experience working with offshore service providers
  • Confidence working with financial systems, reporting tools and Excel
  • The ability to manage risk, prioritise competing demands and escalate issues appropriately
  • Tertiary qualifications in Finance, Accounting or Business (desirable)

What We Offer

  • Competitive pay and benefits
  • Career development and internal opportunities across a global business
  • A team focused workplace in a fantastic culture where your work has real impact
  • A strong commitment to quality, innovation and sustainability
  • Flexible work arrangements where possible

Based at our Richmond office, this role offers excellent career development and internal mobility pathways as well as flexible ways of working and a hybrid structure, that allows you the balance of in-office collaboration and working from home to suit your lifestyle.

Please note that applicants must have full working rights for Australia to be considered.

About Lactalis-Mainland Dairy

Lactalis-Mainland Dairy is a global consumer business with 4,300 employees, a portfolio of iconic dairy brands, and an exciting dairy future. Formerly Fonterra’s Global Consumer and associated businesses, our brands are well known across Australia, New Zealand, Southeast Asia, South Asia and the Middle East and Africa. We bring together much loved brands including Western Star, Perfect Italiano, Mainland, Anchor, Anlene, Anmum and Fernleaf - along with new career opportunities that offer unique exposure in a dynamic and evolving industry. As we become part of Lactalis, and as you navigate around our careers site, you may still see references to, or branding from, Fonterra. This is a normal part of the transition as we progressively move to our own dedicated platforms and websites. We appreciate your patience and understanding and hope this does not cause any confusion. We’re excited by the future and it’s the perfect time to help us create it.